Support

Thank you for using Lysoniq. We’re here to help with any questions or issues you encounter.

Contact Us

For all support inquiries, please email us at:
info@lysoniq.app

Frequently Asked Questions

• Do I need an Apple Music subscription to use Lysoniq?
  Yes, an active Apple Music subscription is required.
• Does Lysoniq collect personal data?
  No. We do not collect personal information. See our Privacy Policy.
• I'm having trouble detecting devices. What should I do?
  Ensure all devices are on the same Wi-Fi network and have Lysoniq installed. Try restarting the app.
• How do I join the TestFlight beta?
  Use the link or form on the home page.

Troubleshooting

Most issues can be resolved by:

• Restarting the app and/or device
• Ensuring your iOS and iPadOS devices are updated
• Checking network connectivity
• Verifying Apple Music is signed in and active