Terms of Use

Effective Date: 23 June 2026

Please read these Terms of Use ("Terms") carefully before using the Lysoniq app ("the App") or the Lysoniq website at lysoniq.app ("the Website"). By using the App or Website, you agree to be bound by these Terms. If you do not agree, please do not use the App or Website.

1. Description of Service

Lysoniq is a third-party Apple Music client available on iOS, macOS, and tvOS. It enables Hi-Res Lossless playback, remote control between devices, and device switching for an enhanced listening experience. Devices can connect and be controlled over your local Wi-Fi network (a feature we call LYNQ); with a LYNQ+ subscription, this connectivity is extended across cellular data and separate Wi-Fi networks using a relay service we operate. Lysoniq is an independent application and is not affiliated with Apple Inc.

2. Requirements for Use

  • A valid Apple Music subscription is required. Lysoniq does not provide or manage Apple Music subscriptions.
  • You must use the App in accordance with Apple's terms of service and all applicable laws.
  • You must be at least 13 years old, or have parental consent if required in your region.
  • An internet connection is required for the App to function. Connecting and controlling other devices uses your local network and, with a LYNQ+ subscription, cellular data or other networks.
  • LYNQ+ features require an active LYNQ+ subscription and a working internet connection on the relevant devices.

3. Purchases & Subscriptions

One-time universal purchase. The Lysoniq app is available as a one-time purchase through the Apple App Store. This purchase includes access to the App on all supported platforms linked to your App Store account, and all future app updates at no additional cost.

LYNQ+ subscription. Certain features — currently LYNQ+, which extends device connectivity across cellular data and separate Wi-Fi networks — are offered as an auto-renewable subscription purchased through the Apple App Store. By subscribing, you agree that:

  • Payment is charged to your Apple ID account upon confirmation of purchase.
  • The subscription automatically renews at the end of each billing period unless auto-renew is turned off at least 24 hours before the end of the current period.
  • Your account is charged for renewal within 24 hours prior to the end of the current period.
  • You can manage or cancel your subscription at any time in your App Store account settings. Cancellation takes effect at the end of the current billing period.
  • The current price and billing period are shown in the App before you purchase.

Pricing may vary by region and is subject to change; where required, price changes are handled in accordance with App Store rules. Refund requests are handled by Apple in accordance with their App Store refund policy. Apple does not generally refund partial subscription periods.

4. Cloud Connectivity & LYNQ+ Service Availability

LYNQ enables devices to connect and be controlled over your local Wi-Fi network. LYNQ+ extends this across cellular data and separate networks using an internet-based relay service we operate.

Your music always streams directly from Apple Music to each device. The LYNQ+ relay carries only the small synchronisation and control messages needed to keep your devices in sync (for example, playback state, the current queue, and control commands) — it does not carry your audio.

  • The LYNQ+ service is provided on an "as available" basis and depends on a working internet connection and on third-party infrastructure (including our hosting provider and Apple's frameworks).
  • We do not guarantee any particular uptime, latency, or that devices will successfully connect in all network conditions. Some networks (such as restrictive corporate or carrier configurations) may prevent connections.
  • We may modify, interrupt, or discontinue all or part of the LYNQ+ service, including for maintenance, technical, or operational reasons.

If we discontinue the LYNQ+ subscription service, any refund or proration is handled by Apple in accordance with their App Store policies.

5. Audio Quality Disclaimer

The actual audio quality you experience depends on many factors outside of Lysoniq's control, including but not limited to your device hardware, operating system version, audio output hardware (DAC, amplifier, etc.), network conditions, and Apple Music's own streaming and encoding decisions.

Any references to audio specifications (such as sample rates, bit depths, or codec formats) on the Website, in the App, or in marketing materials are provided for general informational purposes only and represent the maximum capabilities under ideal conditions. They do not constitute a guarantee that any specific audio quality will be delivered in all circumstances. Lysoniq passes through audio as provided by Apple's frameworks and does not independently process, resample, or alter the audio stream.

6. No Warranty

Lysoniq is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We make no guarantees regarding:

  • Continuous, uninterrupted, or error-free operation
  • Compatibility with all devices, configurations, or audio hardware
  • Accuracy or completeness of Apple Music data or metadata
  • Any particular level of audio quality, resolution, or fidelity
  • The availability, performance, or reliability of LYNQ or LYNQ+ connectivity

Use of the App is at your own risk.

7. Limitations of Liability

To the maximum extent permitted by law, Lysoniq and its developer shall not be liable for any:

  • Loss of data or listening history
  • Damage to audio equipment
  • Streaming interruptions or playback issues
  • Financial loss
  • Any other direct, indirect, incidental, or consequential damages arising from the use or inability to use the App

8. Third-Party Services

Lysoniq relies on Apple Music (via Apple's APIs) for all media content. The availability, quality, and catalogue of Apple Music content is controlled entirely by Apple. Lysoniq has no control over third-party services and is not liable for issues arising from their availability, changes, or discontinuation.

LYNQ+ connectivity relies on third-party hosting infrastructure and on Apple's services to validate subscriptions. If you choose to connect a Last.fm account, your interaction with Last.fm is governed by Last.fm's own terms of service and privacy policy.

9. User Data and Privacy

Our handling of your data is described in our Privacy Policy. By using the App or Website, you agree to our data handling practices as described therein.

10. Beta Testing

Beta versions of Lysoniq may be made available through Apple's TestFlight programme. Beta software is provided for testing purposes and may contain bugs, incomplete features, or instability. By participating in the beta programme, you acknowledge these risks and agree that beta builds are not intended for production use.

11. Modifications to the App

We reserve the right to update, modify, suspend, or discontinue the App or any of its features at any time without prior notice. This includes subscription features such as LYNQ+. Where a paid subscription feature is changed or discontinued, any refund or proration is handled by Apple in accordance with their App Store refund policy. We are not obligated to provide support, maintenance, or updates, though we endeavour to do so.

12. Termination

We may terminate or suspend your access to the App, or to LYNQ+ connectivity, if we reasonably believe you are violating these Terms, abusing the service, reverse-engineering the App, or engaging in unlawful use.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Effective Date" at the top of this page. Continued use of the App or Website after changes are made constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@lysoniq.app.